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First Chief AI Officer appointed at Cleveland Clinic

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Cleveland Clinic has made a strategic move into the world of artificial intelligence by appointing Ben Shahshahani as its first chief AI officer. Shahshahani, a seasoned AI expert with a track record at companies like SiriusXM, Verizon Media, and Google, will assume the role on August 12.

In his new position, Shahshahani will spearhead the development and implementation of an enterprise-wide AI strategy for Cleveland Clinic. This includes the critical task of ensuring that AI is deployed responsibly, considering factors such as patient safety, ethical implications, industry regulations, and data security.

The health system recognizes the immense potential of AI to revolutionize healthcare delivery. As Rohit Chandra, Cleveland Clinic’s chief digital officer, stated, “Cleveland Clinic sees great promise for artificial intelligence in healthcare, as it has the ability to improve care for patients and streamline work for caregivers. However, we need to be thoughtful about how we implement it.”

AI’s impact on healthcare is undeniable. The emergence of generative AI tools has sparked excitement and innovation, with potential applications ranging from streamlining documentation to enhancing patient communication. Cleveland Clinic is already leveraging AI in various ways, including using Palantir Technologies to predict hospital capacity and optimize resource allocation. This predictive capability, based on AI-driven data analysis, is a testament to the health system’s commitment to harnessing technology for improved patient care.

As the healthcare industry grapples with the opportunities and challenges presented by AI, Cleveland Clinic’s appointment of a chief AI officer signifies a proactive approach to this transformative technology. Other healthcare organizations are following suit. For instance, VCU Health recently established the role of chief data and AI officer, while UC San Diego Health appointed its first chief health AI officer last year. Even the Department of Health and Human Services is actively seeking a permanent AI chief to guide the agency’s AI strategy.

Shahshahani’s appointment marks a significant milestone for Cleveland Clinic as it embarks on its AI journey. His expertise will be instrumental in shaping the health system’s future and driving innovation in patient care.

(Hero image credit: Cleveland Clinic)

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