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Included Health names former Optum exec as new CFO

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Included Health, a provider of virtual and in-person primary, urgent, and mental healthcare services, has named Mark Flakne as its new chief financial officer. Flakne brings a wealth of financial experience to the role, having spent 11 years at UnitedHealth Group, most recently serving as CFO for Optum Health.

Prior to his new role, Flakne was with UnitedHealth Group for 11 years. Most recently, he served as CFO for UnitedHealth’s Optum Health, according to an Aug. 8 news release. During his time with Optum Health, Mr. Flakne grew its revenue from $21 billion to more than $70 billion, an annual growth rate of 28%.

Flakne joins Included Health from Optum Health, where he held multiple strategic finance roles over an 11-year tenure. His background at Optum Health, coupled with previous roles at Ecolab and PwC, equips him with a deep understanding of business development, strategy, and financial management. His experience in navigating complex regulatory environments will be invaluable as Included Health continues to expand its operations.

The company, formed through a merger of Grand Rounds Health and Doctor On Demand, has undergone significant growth and transformation since its inception. The combined firm then acquired Included Health, a navigation company focused on the LGBTQ community. Included Health has expanded its service offerings to include virtual-first specialty care and in-person care through partnerships with urgent care networks like Solv Health.

Flakne’s appointment comes at a pivotal time for Included Health as it navigates the evolving healthcare landscape. His financial acumen will be essential as the company seeks to optimize its operations and achieve its strategic goals.

(Hero image credit: Included Health)

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